Space strategists · since 1994

Helping clients understand their space

Reality vs Perception

Accurate drawings, hard evidence about how the space is used, and the people to carry out whatever follows: a move, an audit, a fit-out, a chargeback.

A world map shaded by how many studies we have run in each country
Where the work has taken us: 26 countries and counting
A floor plan shaded by how heavily each area is used

Utilisation studies

Detailed studies of how the building is being used. Surveyors walk every floor several times a day, over one or two working weeks.

  • Desks, meeting rooms, breakout and support space, all counted
  • Peak and average use by team, space type, day and hour
  • Heatmaps on your own plans, building as the survey runs
How a study works
Bar chart: workstation utilisation fell from 50.1 per cent before Covid to 28.9 per cent after, and meeting and other space from 24.8 to 14.4 per cent

Benchmarking

A number on its own settles no arguments. Every study we run is set against hundreds of others, gathered the same way since 2013.

  • 605 studies across 45 sectors, 1,295 buildings, 26 countries
  • Pre and post Covid, so you can see what actually changed
  • Filter to your sector, region, day and hour
What the archive says
A floor plan with each department drawn in its own colour

CAD services

A plan two moves out of date is worse than no plan, because somebody will trust it. We keep the record of your estate accurate.

  • General arrangement, block and density, way-finding, services
  • Polylined and coded for CAFM, to your standards or ours
What we draw
A floor plan with every area coloured by the band of the space standard it falls in

Space measurement

Every area measured off the drawings and sorted into core, useable and plannable, so you can see what you are paying for and who is using it.

  • Lease and rentable compared against what is actually there
  • Recharge by department, and the whole lot exports to Excel
Space analysis
Charts showing utilisation by day and by hour

Other services

The work that follows a decision: moves, audits, labelling, and extra hands for an in-house CAD or planning team when the work spikes.

  • Move management, furniture, filing and artwork audits
  • Desk, storage and locker labelling, and recharge by department
The rest of it
605Studies run
1,295Buildings
25.2mObservations
26Countries
45Sectors

Live from our own database. Utilisation studies are one part of what we do, and the part that keeps a running count.

How we work with you

Four arrangements, and they are not exclusive. Most long-standing clients started with one piece of work and kept us on for the rest.

One piece of work

A single study, a floor to redraw, one move. No retainer and no commitment beyond it.

Annual arrangement

Drawings kept current all year and studies repeated, so you see the trend rather than one snapshot.

Alongside your team

We take the overflow at the pinch points, to your standards and under your direction.

Under your brand

For consultants and service providers: our work, your name on the report and the portal.

Why clients keep us

Thirty years of it

Adept Space was established in 2013; the people in it have done CAD and space management since 1994, for global institutions and for firms with a single floor.

We build our own tools

When the software our studies needed did not exist, we wrote it. Adept Observe now runs every study we do, and is sold in its own right.

You deal with the people doing the work

Being small is deliberate. Whoever answers the phone has stood on the floor of a building like yours.

Wherever the estate is

Drawings arrive by email and surveyors travel. Studies run across 26 countries, in twelve languages on the tablet.

Charts showing utilisation by day and by hour
The working week, measured rather than assumed

Work delivered across 45 sectors

TechnologyFinanceInsuranceLegalGovernmentEducationCharityMediaPharmaceuticalProfessional servicesRetailEngineeringLocal authorityHealthcareEnergyTechnologyFinanceInsuranceLegalGovernmentEducationCharityMediaPharmaceuticalProfessional servicesRetailEngineeringLocal authorityHealthcareEnergy

Straight answers

Do we have to use all of these?

No, and plenty of clients never do. Some only ever send us drawings; some only ever commission studies. They fit together well, but each stands on its own.

What do you need from us to start?

Whatever you have. DWG is ideal, a PDF is fine, and a photograph of a printed plan on a wall has been the starting point more than once. Getting the drawings right is our job, not yours.

Does a utilisation study track staff?

No. A surveyor records that a desk is in use and how many people are at it. Never who. No names, no photographs, no badge or wifi data, and nobody is asked anything. We provide a briefing you can send to staff beforehand.

How long does a study take?

One or two working weeks on the floor, with about a week either side for set-up and reporting. The report builds while the survey runs, so there is nothing to wait for at the end.

Can you work under our brand?

Yes, and a good deal of our work is delivered that way. The report and the portal your client logs into carry your branding, not ours. We are comfortable being invisible.

Do you work outside the UK?

Yes. We are UK based and work globally: studies in 26 countries so far, and CAD work anywhere there is email.

Tell us what you are trying to work out

The building, roughly how big, and the decision in front of you. That is enough for us to come back with something useful. We reply within one working day.